At Global Trade Hub, we aim to ensure customer satisfaction with every purchase. This Refund Policy outlines the conditions under which refunds may be issued.

1. Eligibility for Refunds

Refunds may be requested under the following conditions:

• The product received is defective or damaged
• The product delivered is incorrect or not as ordered
• The request is made within the eligible return period

2. Return Conditions

To qualify for a refund:

• Items must be returned in original condition and packaging
• Products must not show signs of use, damage, or alteration (unless defective on arrival)
• Proof of purchase may be required

3. Non-Refundable Items

Certain items may not be eligible for refunds, including:

• Used or damaged goods (not caused during shipping)
• Clearance or final sale items
• Digital or customized products (if applicable)

4. Refund Process

Once your return is received and inspected:

• You will be notified of the approval or rejection of your refund
• Approved refunds will be processed to your original payment method within a reasonable timeframe

5. Shipping Costs

• Shipping costs are generally non-refundable unless the return is due to our error
• Customers may be responsible for return shipping fees unless otherwise stated

6. Contact Us

For any refund-related queries, contact us at:
Email: info@globaltradehub.ee
Phone: +37255948563
Address: Harju maakond, Tallinn, Estonia, EU